Famoo privacy notice
Version 2026-11-02 (draft).
The short version
- Famoo is run by GEMINAI LTD. We are responsible for your family's information in Famoo.
- We keep it in London, on Google Cloud. A few things go to the US: your sign-in (Google Firebase), meal plans with your food likes and any allergies you choose to share (MiFooDo), and Learn searches. We protect those transfers with contracts the UK recognises.
- Parents are in charge. Only adults have accounts. Children are profiles a parent adds and controls.
- No adverts in Famoo at the moment. No adverts to children, ever. No tracking adverts. We never sell your data.
- If you buy Famoo Plus, Square takes the payment. We never see your card number.
- We do not use your family's information to train AI.
- You can see, download, correct or delete your information. In the app: Settings, then Your information. Or email privacy@gemin-ai.com.
- Unhappy with us? Tell us first. You can also complain to the ICO.
The rest of this page gives the detail.
1. Who we are
Famoo is provided by GEMINAI LTD, company number 13946343, registered office 69 Nethergreen Road, Sheffield, South Yorkshire, S11 7EH. We are the controller of the information in Famoo: we decide how it is used, and we answer for it. MiFooDo, the meal-planning service inside Famoo, is part of GEMINAI LTD too.
Contact about your information: privacy@gemin-ai.com. Anything else: hello@gemin-ai.com, or in the app, Help, then Report a problem.
Data protection officer: Chris, one of Famoo's founders. Contact him at privacy@gemin-ai.com.
ICO registration: GEMINAI LTD is registered with the Information Commissioner's Office, registration number ZC288805.
2. What we hold, and why
The law lets us use personal information only for a reason it accepts. That reason is called a "lawful basis". Here is each thing we do, and ours.
| What we do | What it uses | Lawful basis |
|---|---|---|
| Your account and sign-in | Your name, email address, Google account ID; IP address and device details when you sign in | Contract: you asked us to provide Famoo |
| Your "I am 18 or over" tick | That you ticked it, when, and the wording you saw. Nothing else: no ID | Legitimate interests: keeping accounts to adults |
| Running your home: jobs, points, rewards, homework, calendar, shopping, meals, notes, the kitchen tablet | Whatever your family puts in, including children's names, age stage, jobs, points and homework | Contract with the adult who signed up. For everyone else in the home, including children: legitimate interests (running the family app the family chose) |
| Dates of birth (if you add them) | A person's full date of birth, for birthdays and age-right content. Optional: a year and month, or an age, works too. A history of changes keeps who and when, never the dates. Kept in London only | Contract / legitimate interests, as above |
| Profile and household photos (if you add them) | One small photo per person, chosen by that adult, or by a parent for a child. Reward, Advent and pet photos belong to the home. Shown only to the people in your home and on its kitchen tablet. Kept in London only | Contract / legitimate interests, as above |
| Meal plans (if you use them) | How many adults and children are eating, days, meals, your shop, and recipes your home has saved | Contract / legitimate interests, as above |
| Food preferences (if you add them) | Cuisines your home likes, things to avoid (plain words, such as "mushrooms"), how many nights may have meat, and whether each person is vegetarian or vegan by choice | Contract / legitimate interests, as above |
| Allergies (only if a parent chooses to share them) | Which of the UK's 14 allergens people in your home have, and the record of who agreed, when and to which wording | Explicit consent (UK GDPR Article 6(1)(a) and Article 9(2)(a)): allergies are health information |
| Learn (if you use it) | A subject, key stage, the search words you confirm, a town or city for courses | Contract / legitimate interests, as above |
| Connecting your Google Calendar (if you choose) | The list of your calendars, and for the calendars you link, each event's title (or "Busy" for a private event), times and whether it has guests. Never guests' names, descriptions, locations or attachments | Contract: you asked us to connect it |
| Connecting your own AI assistant (if you choose) | What you let your assistant read or change | Contract: you asked us to connect it |
| Paying for Famoo Plus (if you choose) | The email you sign in with, sent to Square for receipts; which plan, price and dates; Square's references for you, your card and your subscription (never the card number) | Contract: you asked to buy the plan |
| Keeping payment records | The payment records above, for 6 years | Legal obligation: HMRC record-keeping |
| Reminder emails about your plan | Your email address and the plan dates | Contract: the plan's terms promise them |
| Keeping Famoo safe and working: security, logs, backups, checking job buttons work | Technical logs (no names, no children's details), backups, a count of whether job buttons worked | Legitimate interests (security and reliability) |
| "Help improve Famoo" | Which setup steps were finished or skipped | Consent. Off unless an adult turns it on. Never for children |
| Famoo news emails | Your email address | Consent. Off unless you turn it on |
| Problem reports and support | What you write to us, the app version | Legitimate interests (helping you and fixing Famoo) |
| Your privacy choices, data requests, and a record that a deletion happened | When you turned a choice on or off, and the wording; IDs and dates of deletions, no names | Legal obligation |
Plan reminder emails are service messages about your plan, not marketing.
We do not collect your location, contacts, screen recordings or advertising IDs. We never look through your phone's photos: we only receive a photo you choose to add. We take no screenshots. We buy no information about you from anyone.
Food preferences. A parent who runs your home can tell Famoo what your home likes. Famoo keeps them in London; only the adults of your home can see them. With each plan, Famoo sends MiFooDo the cuisines you like and the things to avoid (never who chose them, and never a word that mentions someone in your home), and asks for vegetarian or vegan meals only when everyone eating that week is. Meat nights are not sent: Famoo swaps extra meat meals itself.
Allergies. You can choose to keep your family's allergies in Famoo, from the UK's 14 allergens. Allergies are health information, so:
- nothing is kept until a parent who runs your home ticks "I'm sharing these allergies so Famoo can avoid them". We record when, by whom and against which wording;
- only the adults of your home can see them: never the children, a helper or the kitchen tablet. Only add another adult's allergies with their agreement;
- unticking it deletes them all at once, and you can do that at any time;
- they are in your data download and are deleted with the person or your home.
Famoo warns adults when a recipe lists one of them, and refuses a meal you pick yourself that lists one. Famoo also sends MiFooDo the allergies in your home (never whose they are) with each plan, so it avoids recipes marked with them. MiFooDo stores them with the plan in the United States until the plan is deleted (section 6). Famoo avoids recipes marked with these allergens and warns you, but always check every recipe and product label yourself: it cannot guarantee a recipe is free of them. Other diets for health reasons are not used. If you type health details into a note, it is stored like any other note. Please avoid it.
School emails are not part of Famoo yet. We will update this notice before they are.
No decision about anyone is made by computer alone in a way that has legal or similarly serious effects.
3. Children
- Only adults (18 and over) have Famoo accounts. Each adult ticks "I am 18 or over" once.
- Children are profiles, added and controlled by a parent. A child does not sign up, does not agree to anything, and cannot buy anything.
- Parents choose what children see and what others in the home can see about them. Settings, then Who sees what, shows it.
- A child's date of birth or photo is added only by a parent who runs the home, and seen only inside the home. A child's allergies are seen only by the adults of the home, never by the child or on the kitchen tablet.
- Children can never turn on emails or "Help improve Famoo". The app will not let them.
- No adverts or offers to children, or on any shared or child screen. Ever.
- We never use children's information to train AI, and never name, quote or show a child in anything we publish.
- A child's problem reports are private to that child in the app.
There is a short explanation for children at the end of this notice, for a parent to read with them.
4. Where your information goes
We never sell your information or give it to advertisers. These companies handle it for us, under contracts that require them to protect it and use it only for us.
| Who | What for | Where | Safeguard |
|---|---|---|---|
| Google Cloud | Hosting everything in Famoo: database, servers, files and photos, secrets, logs, backups | London, UK | UK. No transfer. Google's data processing terms. (Google's own admin audit log is global.) |
| Google Firebase Authentication | Sign-in only. No family content | United States | Google LLC (United States), relying on the UK Extension to the EU-U.S. Data Privacy Framework and Google's Firebase data processing terms. |
| MiFooDo (GEMINAI's own food service), hosted by Railway | Making meal plans, swaps, recipes and shopping lists. Counts of people eating, the cuisines you like, things to avoid and any allergies you chose to share. Never names, ages, whose allergy it is, address or postcode | United States (Railway, US East) | Railway's data processing agreement, with the UK standard contractual clauses or Railway's Data Privacy Framework certification, and our written transfer risk assessment. |
| Famoo Learn (GEMINAI's learning service, Oak lessons and courses), hosted by Railway | Finding lessons and courses. Subject, key stage, confirmed search words, a town or city. Never a name, age, school or homework title | United States (Railway, US East) | As MiFooDo. |
| Square (Squareup Europe Ltd, 101 New Cavendish Street, London W1W 6XH) | Taking payments for Famoo Plus, keeping the card on file, emailing receipts. Gets only the email you sign in with and a random reference for your home's plan | Square's providers store data in the US, Japan, the UK, the EU and elsewhere | Square is the controller of the payment data it processes for UK residents, under its own privacy notice: squareup.com/gb/en/legal/general/privacy. It protects transfers with the UK Addendum to the EU standard contractual clauses, or the UK International Data Transfer Agreement. |
| Resend (Plus Five Five, Inc., United States) | Sending emails from mail.famoo.app: reminders about your plan, and Famoo news if you asked for it. Gets only your email address and the email itself | Sends from its EU region; Resend is a US company and may process data in the US | Resend's data processing agreement, part of its terms of service: the UK standard contractual clauses (the EU clauses with the UK Addendum), and its certification to the UK Extension to the EU-U.S. Data Privacy Framework |
| Cloudflare | Our website, famoo.app, and passing on emails sent to our famoo.app addresses | Global network | Cloudflare's customer data processing agreement: the EU standard contractual clauses with the UK Addendum, or the UK Extension to the EU-U.S. Data Privacy Framework |
| Google Workspace | Our team inbox (hello@gemin-ai.com), read only by Rob and Chris | UK, EU or US | Google Workspace (Google LLC) holds support emails; Google may store them in the UK, EU or US under its data processing terms and the UK Extension to the Data Privacy Framework. |
| Vercel | Recipe photos, only if we switch them on. Off now. Would see your device's IP address | Global network | We will update this notice before switching recipe photos on |
| Apple TestFlight, Google Play testing | Only if you install a test app from them: your email address, to send the invitation | Their own terms | Apple and Google act under their own terms |
Services you choose to connect. These are yours, under your own agreement with them. We send them only what you ask.
- Google Calendar. Famoo has no access to your calendar unless you connect it. If you do, you choose which of your calendars to link. Your own calendars start hidden, and every linked calendar starts as "adults in this home" only; you choose whether everyone in the home, or carers, can see it. Famoo copies events from 3 months ago to 13 months ahead: the title (private and confidential events show only as "Busy"), times and whether the event has guests. It never keeps guests' names or addresses, descriptions, locations or attachments. Event titles may name people outside your home; they are seen only by the people you choose. If you switch writing on, Famoo can add and change events in that calendar; it never changes an event with guests and never sends invitations. We keep the connection key and the copy of the events in London, and delete them when you disconnect, hide or remove the calendar.
- Your own AI assistant (Claude by Anthropic, or ChatGPT by OpenAI). Only if you connect it, from your own account. Your assistant can then read, and if you allow it change, your family's information in Famoo when you ask it to. What your AI provider does with it is under your agreement with them, and may involve the US. You can disconnect at any time in Settings, then AI connection. We do not send anything to an AI provider on our own.
We may share information if the law makes us, for example a valid police request.
Outside the UK. Most of your information stays in London. Sign-in, meal-plan counts and Learn searches go to the US, protected as shown above.
5. Paying for a plan
If an adult who runs your home chooses Famoo Plus, the payment is made through Square. GEMINAI LTD sells the plan.
- Famoo never sees your card number. You type it into Square's own form inside the app, and Square gives us back only a reference to the card.
- We send Square the email address you sign in with (only once you have confirmed it), so Square can email your receipts, and a random reference to your home's plan, so a payment matches the right plan. We do not keep a separate copy of your email for payments.
- We never send Square your name, address, phone number, your children's details or anything else about your home.
- Reminder emails. The plan's terms promise reminders, and we send them: 7 days before your free trial ends; for the monthly plan, at least 30 days before your first payment at the usual price; for the yearly plan, before the 1 January 2028 payment. They are service emails about a plan you chose, not marketing, so they are sent whatever your email choices say, and only while the plan is active. They go to the email address Square holds for your receipts, sent by Resend.
- An admin's download of the whole home (Settings, then Your information) includes the home's Square references and plan reminders, never a card number. Square answers for the records it holds as a controller.
6. How long we keep it
| What | How long |
|---|---|
| Your home's records | While your home uses Famoo. If nobody opens your home for 12 months, we email its admins. If it is still unused 3 months later, we delete it |
| A person or home you delete | Gone from Famoo straight away. Copies in encrypted backups expire within 7 days |
| A deleted person in the points history | A nameless "Deleted person" stays, so the totals still add up |
| A date of birth or photo | Until it is removed or replaced, or the person (or, for household photos, the home) is deleted. Then every stored copy is deleted within 7 days |
| Meal plans at MiFooDo | Deleted once their week is over and you ask for a new plan, or 14 days after the week ends, and always when you delete your home |
| Sign-in details at Firebase | Deleted when you delete your account. Google clears them from its backups within 180 days |
| Calendar connection and copied events | Until you disconnect, hide or remove the calendar, or delete your account. Events outside 3 months back to 13 months ahead are removed |
| Record of each change Famoo made in your calendar (who, which calendar, the outcome; never the title or times) | 13 months |
| Allergies | Until a parent unticks the agreement, or the person or home is deleted. At MiFooDo, with the plan, as above |
| Payment records (plan, price, dates, Square references, never the card number) | 6 years after the plan or the paid period ends, because HMRC requires business records to be kept that long. Then deleted automatically. This applies even if you delete your home, because the law requires it. |
| Payment notifications from Square (type, time, whether checked; never the payment's content) | 90 days |
| The exact words and price of the plan your home accepted | Until the home is deleted |
| Request logs | 30 days |
| Problem reports | 12 months after you sent them (12 months after the case closes, if you shared it with us) |
| Support emails | 12 months after the case closes |
| Our record of who opened a shared report | 24 months |
| "Help improve Famoo" data | Raw records until the next daily roll-up, then only totals with no link to anyone. Totals are kept for 25 months |
| Privacy choices and your 18-or-over tick | While your account exists |
| Record that a deletion happened (IDs and dates, no names) | 6 years. It holds no content, and stops a restore bringing deleted data back |
7. Your rights, and how to use them
You can:
- get a copy of your information, in a form you can take elsewhere;
- correct anything wrong;
- delete your information;
- object to how we use it, or ask us to limit it;
- withdraw consent at any time, for anything that relies on consent.
How:
- In the app: Settings, then Your information. Download your data, or delete your account. An admin can also download or delete the whole home, or a child's profile.
- Privacy choices: Settings, then Privacy choices. One tap turns any choice off.
- Correcting: change most things yourself in the app.
- By email: privacy@gemin-ai.com, from the email address you sign in with.
It is free. We reply within 2 working days and act within one month at the latest. If we need to check it is really you, we ask straight away.
Children's rights. Children have the same rights. A parent who is an admin of the home can usually act for a younger child. An older child may act for themselves. If a parent's request seems to go against what a child wants, we think about what is best for the child before we act.
8. Adverts
There are no adverts in Famoo at the moment.
Our promise: no adverts to children, no tracking adverts, and we never sell your data. No ad networks, no tracking tools, no advertising IDs.
If we ever add sponsored offers for adults, they will be clearly labelled, only on adult food and shopping screens, chosen from what is on the screen, never from your history or anything about your children. We will update this notice and tell you in the app first.
9. Famoo on social media
Famoo has its own accounts on TikTok, Instagram, Facebook and YouTube. We post our own videos and pictures there, and a person at Famoo approves every post before it goes out. To post to Famoo's TikTok account, our posting tool connects to that one account through TikTok's sign-in. TikTok gives us a key for Famoo's account and the account's ID. We keep them in Google Cloud in London, use them only to send our own videos to our own account and to see whether each post went out, and delete them if we disconnect. We do not use TikTok sign-in for anyone else, and we do not collect other people's TikTok data. We count how each of our posts does (views, likes, shares, saves and comments, in totals) so we can learn what families find useful. These are numbers per post, never about a person. If you comment on our posts or message us there, the platform's own privacy policy applies. We use what you send only to reply. If you send us a family story to share, we ask for your written permission first, and we take it down whenever you ask.
10. Keeping it safe
Each home's records are kept apart from every other home's, and checked by tests every time the code changes. Information is encrypted in storage and on the move. The kitchen tablet cannot reach parent controls without a fresh sign-in. If something goes wrong that affects your family, we will tell you quickly and plainly.
11. Complaints
Please tell us first: privacy@gemin-ai.com. We acknowledge every complaint within 30 days, and aim to give you a full answer within one month.
You can also complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint, phone 0303 123 1113.
12. Changes
If we change this notice, we tell you in the app before the change takes effect.
Famoo: a few words for children
Famoo is your family's app. It helps with jobs, points, homework, the calendar and meals.
Your grown-up is in charge. They set it up and choose what goes in.
What Famoo knows about you. Your name, your jobs, your points and your homework, and your birthday and photo, if your family puts them in. It does not know where you are.
Who can see it. People in your family, depending on what your grown-up chooses. The people who make Famoo only look if they need to fix something.
We never:
- show you adverts;
- sell your information or give it away;
- use it to teach AI;
- put your name or picture in anything public.
When your family plans meals, Famoo tells the food helper how many people are eating, not who you are.
You can say no. If you do not want to use Famoo, tell your grown-up. Nobody will be cross.
Something wrong or worrying? Tell your grown-up, or press Help, then Report a problem. We would rather know.